Clients in the News
Employee Benefit News – Exclusive Video Interview
Employee Benefit News
How technology can make or break client relationships
January 7, 2020
Technology is the most vital issue for benefits brokers today, says Andrew McNeil of Arrow Benefits Group, a benefits consulting and brokerage network.
“The benefits advisory arena is graying and getting older and a lot of people that we see are not embracing technology when clients want it,” McNeil says.
In this Lightning Round video, McNeil and Rosario Avila — Employee Benefit Adviser’s 2019 Advisers of the Year — also discuss bilingual employee engagement and how they get over differences as business partners.